We Love. We Care. We Share. We want to assure you will continue to be here for you as we all navigate these unprecedented times.
At Subaru of Wakefield, the health of our customers, our staff, and our community is tremendously important to us.
We continue to monitor information from state health authorities and the CDC for their guidance and recommendations on how we can help to prevent the spread of this virus.
Our steps include:
- Required that cleaning solutions used are EPA-approved
- Providing our staff with specific instructions on hand washing and the importance of staying home if they are not feeling well
- Adhering to the recommended six feet of social distance from other staff and customers
- Significantly increased the hours of our cleaning crews
- Provided additional hand sanitizer, soap and paper towels
- Doubled our sanitizing efforts on the high-touch areas of cars such as the steering wheel, gearshift, door handles, etc
- Provided guidelines to our employees on preventing the Corona Virus
Below we have provided you with updates and information regarding our Sales and Service business at this time. We are always here to help you, and please feel free to call 888-672-2184 to speak with a member of the Subaru of Wakefield team.
We want to let everyone know our thoughts go out to all who have been affected by the virus and to all the essential workers, caregivers and first responders working relentlessly on the front line of this crisis.
Sales | Remote Offerings & Convenience from Your Home
We are 100% committed to providing you a safe and secure purchase experience.
With the Subaru of Wakefield EZ Buy process, you can complete nearly all of your Subaru purchase right here on our website.
Please visit "Buy From Home with EZ Buy" to learn how you can start this process from the comfort and safety of your home.
We are also providing the following conveniences:
- Researching Online - We have enabled our Internet Response Team to provide you with any and all accurate information about any New Subaru or pre-owned vehicle you are interested in.
- Video Walk-Arounds - Our staff are willing and able to do a customized virtual walk-around of any specific vehicle you are interested in, by FaceTime or other video apps - no problem!
- Test Drives Brought To You - We will bring the vehicle you choose directly to you, with no added cost! (Within local area, contact us for details).
Service | Open & Concierge Offerings Available
As you are aware, Governor Baker announced a stay-at-home order for the residents of the Commonwealth.
We will not be experiencing any interruptions or delays in performing the repairs and/or maintenance to our customers' vehicles as we are deemed an ESSENTIAL business.
As a reminder, we have introduced the Subaru of Wakefield Service Concierge, a pickup and delivery service, in an effort to take care of your maintenance and repair needs. Since this is a new service we are offering and an evolving situation with the COVID-19 virus, please bear with us as we won't know how many requests we'll receive, and there may be some limitations. Please contact us directly to make further arrangements at 866-479-5578.
We always appreciate you and your business, but especially at times like these, and we want to do whatever we can to be there for you in the most convenient way possible.
Please feel free to contact us by phone or email regarding any of the above, or for anything else we may help you with at this time.
