At Subaru of Wakefield, The safety and health of our customers and our employees is our top priority. We will continue to provide you with updates as we monitor the development of the COVID-19 virus and adapt to new evolving information as it becomes available. We have adjusted our services to mitigate the risk of spreading the virus. Here is what you need to know:

 

  • Significantly increased the hours of our cleaning crews.
  • Required that cleaning solutions used are EPA-approved.
  • Provided additional hand sanitizer, soap and paper towels.
  • Doubled our efforts on the high-touch areas of cars such as the steering wheel, gearshift, door handles, etc.
  • Provided guidelines to our employees on preventing the Coronavirus.
  • Empowered managers at each of our dealerships to enforce that anyone with symptoms goes home and/or stays home until specific return criteria are met.

 

Customer Lounge Closed

 

We have determined that closing our customer waiting area until further notice allows us to implement social distancing to reduce the risk of spreading the virus to our valued customers and employees. All existing appointments are still active but must dropped off. Upon arrival to the dealership, please park in a numbered spot and an advisor will greet you at your vehicle and walk you through the process. Please call us directly with any questions or concerns regarding this process.

 

In addition to the increased cleaning safeguards and hygiene precautions we are taking for your visits, we also wanted to try and minimize disruption to your personal schedules. Effective immediately, we are introducing a Pickup and Delivery service in an effort to take care of your maintenance and repair needs. Since this is a new service we are offering and the evolving situation with the Covid-19 virus, please bear with us as we won't know how many requests we'll receive, and there may be some limitations. Please contact us directly to make further arrangements.

 

 

Nima Karamouz

 

Director of Fixed Operations | Subaru of Wakefield | w. 781.587.2727 | f. 781.246.4599


 

Subaru of Wakefield

618 North Ave
Directions Wakefield, MA 01880

  • Sales: (781) 246-3331
  • Service: (781) 224-0440
  • Parts: (781) 224-0441

Hours

  • Monday 9:00AM-8:00PM
  • Tuesday 9:00AM-8:00PM
  • Wednesday 9:00AM-8:00PM
  • Thursday 9:00AM-8:00PM
  • Friday 9:00AM-6:00PM
  • Saturday 9:00AM-6:00PM
  • Sunday 12:00PM-5:00PM

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